10. Ownership (RACI)

Suggested operational ownership map

Domain Product Engineering QA DevOps/SRE Support
Public acquisition routes and UX A R C I I
Lead + prototype request API integration A R R C C
Plan catalog + checkout UX A R R C I
Stripe integration and webhook reliability C R C A I
Subscription/provisioning lifecycle A R R C C
Activation funnel A R R C C
Sites module and feature limits A R R I C
Tickets and AI operation workflows C R R C A
Navigation/dependency map maintenance A R C I C

Legend: R = Responsible, A = Accountable, C = Consulted, I = Informed.